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From cost savings to direct access to expert support, choosing to delegate this aspect of operations to a reputable third-party can be an empowering decision.
In this article, we explore the many benefits of managed IT services and discuss why it is a shrewd move for growing businesses.
What does outsourcing IT services involve?
When a business outsources its IT services, they do so by partnering with a managed service provider. This third party will take over the day-to-day management and maintenance of the business’s IT infrastructure.
The comprehensive support provided by an MSP typically includes network monitoring, cybersecurity, data backup, helpdesk support and ongoing system maintenance.
For SMEs operating in our current world of work, the benefits of such robust IT support go far beyond just technical support, freeing up internal teams to focus on growth and innovation.
The key benefits of outsourcing IT services
Outsourcing IT to a trusted MSP delivers more than just support. Let’s examine the other benefits that go hand in hand with this type of partnership.
1. Access to leading expertise
Partnering with a managed IT provider means gaining access to the insights of a skilled team with deep expertise in many complex areas, such as:
This alone delivers many advantages, from peace of mind and security to a vital competitive edge.
2. Enhanced security features
It’s no secret that cyberattacks remain a major threat to small businesses in Ireland, with virtual criminals stealing nearly €85 million through fraud and scams in 2022 alone.
Outsourced IT brings advanced protection against the most common types of business cyberattacks, through programs and systems like:
All of the above will serve to reduce financial and reputational risk in the face of an evolving threat landscape.
3. Advanced compliance efforts
The topic of compliance is also causing headaches for business owners around the country, particularly for those adopting new technologies such as AI and blockchain.
According to a recent report from the Compliance Institute, teams are quick to recognise the potential of such innovative technology, but admit to needing “more guidance, better training and stronger regulatory clarity”.
An experienced managed IT services provider assists organisations in these areas by implementing industry-specific security controls, data protection measures, and audit-ready reporting tools.
They will also stay up to date with evolving regulations like GDPR, ensuring a business remains aligned with legal and regulatory standards.
4. Uncompromised business continuity and disaster recovery capabilities
Whether you’re hit by a cyberattack or hardware failure, managed IT ensures rapid restoration thanks to robust backup and recovery systems.
Fast, SLA‑backed response times reduce downtime and help businesses to quickly get back to doing what they do best.
Not only does this protect your reputation by supporting business continuity, but it also minimises productivity loss, which is essential for your bottom line.
5. Automation to improve operational efficiency
A managed service provider will use specific tools, such as Microsoft 365, to automate workflows, streamline communications and essentially, boost productivity. This promotes a collaborative approach among teams, whether they are in the office or working remotely.
The use of proactive monitoring and maintenance is also vital in improving operational efficiency. These practices help to identify performance bottlenecks and ultimately minimise downtime, keeping employees focused on delivering value.
6. Outsourcing IT services means more predictable costs
Managing a costly in-house IT department is something the majority of SMEs simply can’t afford.
Outsourcing IT services presents a cost-effective solution to companies operating on a budget who don’t want to scrimp on IT excellence.
Firstly, outsourcing this element eliminates the need to invest heavily in hardware and software at the outset, which in turn helps to reduce payroll and infrastructure overheads.
Secondly, MSPs usually offer a fixed monthly fee model, giving business owners full control over their IT budget, which simplifies long‑term financial planning.
7. Customised, scalable support
For businesses across a broad spectrum, from start-ups to thriving SMEs, outsourcing IT delivers flexibility.
A reputable MSP will offer modular support bundles that can be scaled up or down, depending on evolving needs.
This ensures business owners only pay for what they use, while also enabling organisations to adapt quickly to change.
8. Access to innovative tools and platforms
By outsourcing IT services, organisations gain access to a range of innovative tools without the associated upfront costs, such as:
These solutions help companies stay competitive, adapt to new trends and accelerate their digital transformation journey.
The benefits of considering Arbelos
For almost 20 years at Arbelos, we’ve been providing managed IT services that are tailored to the evolving needs of Irish businesses.
With over 99% client retention, we pride ourselves on being a trusted extension of every team we work with.
Aside from fast response times, we offer a range of comprehensive services that enable Irish SMEs to control costs, strengthen their cybersecurity practices, and access expert technological support.
Contact Arbelos today to discuss outsourcing IT services
If you’re ready to focus on growth without the IT headaches, it’s time to consider a consultation with Arbelos.
Our team is made up of real people delivering real support. We offer predictable, user-based pricing, starting as low as €25 per user, per month. We also build flexible, scalable packages that adapt to your business timeline.
Let us manage your IT, so you can manage your business. Contact us today for more information.
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