Managed IT Services
You Can Count On
Excellent Customer Service
Proactive IT Solutions
All Just A Phone Call Away
Why Choose Arbelos For Your Managed IT Services?
Welcome to Arbelos, where we have been providing fast, friendly, and technically brilliant IT support to businesses in Ireland since 2008. With our flexible and customer-focused agreements, 95% of all your IT requests are covered. So you can say goodbye to recurring IT problems and say hello to seamless operations!
Are We The Right Fit For Your Business?
Our managed IT support service is designed for business owners, directors, and office managers of small to large companies. If you’re looking to improve your IT operations and focus on what you do best — running your business — then you’ve come to the right place!
Imagine Your business, uninterrupted
Are you facing any of these challenges?
Poor service from your IT Provider?
Can’t get your IT provider on the phone? Do they take too long to respond to requests?
Uncontrollable business IT costs that keep rising?
Paying too much, for too little support, with costs that increase uncontrollably every year?
Recurring disruptions to business operations?
The same IT issues constantly disrupting your operations and stressing your team?
These are some of the problems we solve for our customers.
What’s Included in Our Managed IT Support Service?
From monitoring your servers and devices to acting as your in-house IT admin, our service packages include:
Break Fix Support:
Mon-Fri: 9:00-17:00
Excluding Bank Holidays
Server & Client Device Support:
Keeping your hardware in top
shape, always.
shape, always.
Remote & Onsite Support:
We’re there when you need us,
virtually or physically
virtually or physically
Monitoring & Reporting:
Tracking security, backups, and
device functionality 24/7.
device functionality 24/7.
SLA-backed Response Times:
Guaranteeing quick and reliable service for your business.
And Much More:
We tailor our plans to meet
your unique needs.
your unique needs.
It’s Business IT
Support, Made Simple!
Forward-thinking business owners choose our IT User Support Bundles to save money, reduce unpredictable IT expenditure and simplify their IT systems. They are utterly straightforward, easy to scale up or down, cost-effective, and most importantly, hassle-free!
Starting from as low as €25/user!
User Support Plan Basic
Includes Microsoft 365 Business Basic- Remote Support 9am-5pm (Excluding Bank Holidays)
- Web Editions: Word, Excel, PowerPoint, Teams, Outlook
- Office 365 Services: Exchange, OneDrive, SharePoint
- Monitoring & Reporting
- Onsite Support 9am-5pm (Excluding Bank Holidays)
- Desktop Editions: Word, Excel, PowerPoint, Teams, Outlook, Access & Publisher
- Backup Email, One Drive and Sharepoint
- Local Device Anti-Malware (1 Device)
- Anti-Spam Software
- Premium Services: Intune, Azure Information Protection
User Support Plan 2
Includes Microsoft 365 Business Premium- Remote Support 9am-5pm (Excluding Bank Holidays)
- Web Editions: Word, Excel, PowerPoint, Teams, Outlook
- Office 365 Services: Exchange, OneDrive, SharePoint
- Monitoring & Reporting
- Onsite Support 9am-5pm (Excluding Bank Holidays)
- Desktop Editions: Word, Excel, PowerPoint, Teams, Outlook, Access & Publisher
- Backup Email, One Drive and Sharepoint
- Local Device Anti-Malware (1 Device)
- Anti-Spam Software
- Premium Services: Intune, Azure Information Protection
User Support Plan 3
Includes Microsoft 365 Enterprise E3- Remote Support 9am-5pm (Excluding Bank Holidays)
- Web Editions: Word, Excel, PowerPoint, Teams, Outlook
- Office 365 Services: Exchange, OneDrive, SharePoint
- Monitoring & Reporting
- Onsite Support 9am-5pm (Excluding Bank Holidays)
- Desktop Editions: Word, Excel, PowerPoint, Teams, Outlook, Access & Publisher
- Backup Email, One Drive and Sharepoint
- Local Device Anti-Malware (1 Device)
- Anti-Spam Software
- (Optional Extra) Premium Services: Intune, Azure Information Protection
Why Choose Arbelos?
Predictable IT Costs
Replace capital expenditure with flexible, monthly costs that scale up or down as needed.
Excellent Customer Service
If you call us, you get us. No bots, no runaround.
Experienced & Professional
Over a decade of trust, reliability and expertise.
Flexible IT Solutions
We adapt to what your business really needs, quickly and efficiently.
– John Byrne,
CEO at Corlytics
“We have been using Arbelos as our IT partner since shortly after starting the Company. Today we are a global regtech provider running our applications on a SaaS basis. Arbelos supports our team globally, have a deep skill-set, are always immediately there for us and are a unique combination of competence, excellent service and offer a uniquely personal touch.”
– Anne Dooley,
MD at Winthrop Engineering & Contracting
“Arbelos have been the IT provider for Winthrop for the last 10 years. They have successfully managed and grown the IT infrastructure and day to day IT operations, including many remote office locations across Europe. Arbelos successfully implemented a large user migration to user to Office365, with no downtime for our staff.”
Book a consultation with an experienced engineer today.
Our Process:
A Partnership From Day One
1
Initial Requirements
Firstly, we meet with you onsite to discuss your needs and to take a review your current IT systems.
2
Agreement
Following our technical review, we establish and agree your specific deliverables with you.
3
Deployment
We deploy your solutions, confirm your deliverables were met, the implement future budget planning.
4
Ongoing Support
We take over your support, focusing on enhancing your productivity and building a strong relationship with you.